Server Status Updates
Keeping up to date with standards and the developer community, any new and recent deployments within our shared environment have consisted of PHP5 only as a DSO.
The purpose of this maintenance window is to generate consistency among builds running PHP5 only as a DSO, while PHP4 will no longer be supported as any new feature releases will have a minimum version requirement of at least 5.2.0.
Currently, two major versions of PHP are being actively developed: 5.x and 4.4.x. On July 13, 2007, the PHP group announced that active development on PHP4 will cease by December 31, 2007, however, critical security updates will be provided until August 8, 2008. PHP 6 is currently under development, and is slated to release in conjunction with the decommission of PHP 4. [source]
Maintenance Date: 01/15/2008
Servers included in this maintenance window: Connecticut, Lexington, South Carolina, Virginia, Essex, New York, Massachusetts, Maryland, Delaware, Valley Forge, North Carolina, Yorktown, and Thames.
Should you have any questions or concerns regarding the upgrade from PHP4 to PHP5, please contact our support department.
Thames has become unresponsive to all requests and the server has been rebooted. We apologize for the inconvenience caused.
We will provide a follow up once the server is back online.
Update: Server is back online. All services are operational and functional.
Update: After investigation we have identified an IP address hitting port 110 (cPanel POP3) causing a brute force and a Denial of Service attack resulting in the server outage earlier today. The offending IP address has been blocked in the firewall.
Thank You,
An internal adjustment to allow additional iptables modules will be made to Charleston (vps) this evening. Our scheduled maintenance window is between 2AM-4AM PST — during this time all nodes will be restarted with an anticipated downtime of 1-3 minutes per node.
Thank you,
Update: A secondary restart will be issued this evening (05/15/2008) between 1AM-3AM PST to finalize prior adjustment. We apologize regarding any inconvenience and thank you for your understanding.
As per user request PHP 5.2.5 has been recompiled in Virginia with SOAP extension.
Thank You,
Greendragon has become unresponsive to all requests and the server has been rebooted. We apologize for the inconvenience caused.
We will provide further follow up once the server is back online.
Update: The server is back online. All services are responsive and operational.
Update : We have identified a peculiar Denial of Service attack on port 80. The IP addresses hitting port 80 at that point of time were all different. We will be monitoring the server further to mitigate and prevent this from happening.
We have noticed the server has become unresponsive again. The server has been rebooted and is coming back online.
Thank You,
It has come to our attention that a few random domains in Southcarolina are not accessible using the ‘www’ prefix of the domain. This is due to the ServerAlias Apache directive which has an incorrect configuration.
We are currently investigating the cause of the issue and have a ticket open with cPanel for the same.
A cPanel technician is currently working on the issue and it will be resolved shortly.
We will have an update soon. We apologize for the inconvenience caused.
Update: The issue has been resolved by rebuilding Apache with the correct configuration.
Thank You,
Yorktown has become unresponsive to all requests and the server has been rebooted. We will provide a follow up regarding the cause once the server is back online.
Update: Server is back online. All services are operational and responding fine.
We apologize for the inconvenience caused.
Thank You,
Thames has become unresponsive to all requests and has been rebooted. We apologize for the inconvenience caused.
We will have further follow up once the server is back online.
Update: Server is back online. All services are responding fine.
Issues facing connecticut today have been pinpointed to several abusive users and these issues have now been corrected.
Thank you for your patience.
Due to a recent cPanel (nightly) update, register_globals for the back-end copy of PHP has been disabled and in turn affecting the functionality of Fantastico.
“This application is currently not available. Please contact your host.”
Fantastico is quickly working towards a timely resolution revising its code which will rectify the issue. As a mere ETA we should see the update forced down later this evening.
For an immediate (timely) resolution we ask that you submit a support request in the event you are confronted with this error.
Thank you,
South Carolina had become unresponsive to all requests and a reboot has been issued. We apologize regarding any inconvenience and thank you for your understanding.