We have installed the latest CentOS kernel (2.6.32-431.23.3.el6) on SAPPHIRE. The server will be undergoing a quick reboot, which should only take a moment or two. For most customers, they won’t even notice the downtime. Websites, content and databases will not be affected in any way.
If you have any questions, please get in touch with us by opening a ticket to email@example.com.
The server took about 10 minutes to do its thing, and came back online at 9:17 AM PST. All services appear to be operating normally.