We need to perform some emergency maintenance on the LW1 shared hosting server this weekend. As part of this work, we will be moving the server accounts to a new, separate server. You will keep the same IPs, and the data will be retained and backed up. The current hosting solution needs to be updated and parts replaced.
We expect that you will see some level of downtime during the process, however, we will do our best to minimize the impact this has on your visitors. For this reason, we have rescheduled the move in the middle of the night, at 11PM CST (2AM EDT). The only change that will happen is that the parent server for your instance will change, while everything else will remain the same.
As always, feel free to open a support ticket with questions. We’re here to help.
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